troubleshooting · 4 min read
Hearing Aid Got Wet: Emergency Steps: Causes & Fixes
Work through these in order
- Rain soaking — Switch off/remove immediately, wipe with dry cloth, shake out gently.
- Accidentally worn in shower — Overnight (12+ hours) in the drying capsule or electronic dryer — never hair-dryers, ovens or rice.
- Dropped in water — If sound is weak after full drying, stop using and WhatsApp us — early receiver service prevents corrosion spread.
- Sustained sweat exposure — Remember IP68 covers splashes and sweat, not immersion; moisture damage is warranty-excluded, so prevention is the strategy.
When to stop troubleshooting
If the issue survives the steps above — especially after a wax-guard change and a full night's drying — it's a service case. WhatsApp our support line with your device model and symptom; most sound issues are resolved remotely the same day, and hardware cases get door-to-door pickup anywhere in India under warranty.
Not sure where to start? Book a free hearing test — home visits available across India — or browse the full Signia range.