Policies
Accessibility Statement
Our commitment
Our audience lives with hearing loss, often alongside age-related vision and dexterity changes — accessibility is core product design here, not compliance box-ticking. We aim for WCAG 2.1 AA alignment: semantic headings, keyboard navigability, alt text, sufficient colour contrast, and forms usable with screen readers.
Known limitations & feedback
Some third-party embeds (payment windows, maps) inherit their providers' accessibility. If anything on this site is hard for you to use, tell us on WhatsApp or by phone — accessibility reports go to the top of our fix queue, and our team can complete any action (booking, ordering) for you over a call.