Policies

Medical Disclaimer

Educational content

Knowledge Centre articles are educational and reviewed against published audiology guidance. They are not medical advice and do not create a clinician–patient relationship. Always consult a qualified audiologist or ENT specialist for diagnosis and treatment decisions.

Online hearing screening

The online hearing test on this site is a screening tool, not a diagnosis. Results depend on your headphones, device volume and environment. Only a calibrated clinical audiogram administered by a qualified professional is diagnostic. Sudden hearing loss, one-sided symptoms, pain, discharge or vertigo warrant prompt medical attention — do not rely on online screening in such cases.